Deep Listening

Disclosing the Unsaid

To understand an unknown market we must learn to decode its sounds: from the most distinct, to the quiet and obscure. We need to listen to its silences. Learning how to listen helps us see the forces at play, and the consequences of those forces. In this video, Sandra Cariglio provides a glimpse into what research looks like at ReD Associates.

At ReD Associates, we help companies understand new markets; we listen to what is expressed, and notice of what is left unsaid. Our methodology, steeped in social science, uncovers hidden sounds in the everyday rhythms of people and places across the world. In ReD’s work, listening is not a passive process. We select what is important and brush away the noise.

[Banner image by Gabriella Clare Marino, via Unsplash]