Christian Madsbjerg, author of "Sensemaking: The Power of Humanities in the Age of the Algorithm," warns that the focus on coding, artificial intelligence, and machine learning is dangerous, particularly without taking into account how humanities and liberal arts create more empathetic people who are necessary in the workforce.
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Banks frequently lament their inability to deepen connections with their consumer, but in order to do that they will have to transform their relationship with the world as a whole.
Christian Madsbjerg gives examples of data's use and abuse in a recent conversation with Alastair Dryburgh.
Christian Madsbjerg talks about the impact it has, when CEOs observe and listen to their customers as fellow human beings, and provides advice for how entrepreneurs can utilize the thinking behind Sensemaking to improve their own business.